Banking with clarity and purpose
Rogers Credit Union serves Ontario families and businesses with transparent products, strong security, and accessible service — online at myrogersonline.com and from our Hamilton office.
Our story
Founded in Hamilton, Rogers Credit Union began as a member-owned financial cooperative with a simple mission: help Ontario families manage their money with confidence.
Over the decades, we've grown from a local credit union to a trusted institution serving members across the province. We've embraced digital banking while never losing sight of why we exist — to make banking straightforward, secure, and accessible for everyone.
Today, Rogers Credit Union serves members through Rogers Online Banking and from our office at PO Box 57130, RPO Jackson Square, Hamilton, ON. Reach us at +1 587-872-5664 or support@myrogersonline.com.
What we believe
Transparency
Clear fees, straightforward terms, and no hidden charges on our core banking products. We publish rate sheets and fee schedules publicly so you always know what you're paying.
Security
256-bit encryption, multi-factor authentication, and continuous fraud monitoring protect every session. We invest heavily in cybersecurity because your trust is our most valuable asset.
Accessibility
Banking tools designed for everyone — online, by phone, and in branch. We meet WCAG 2.1 AA standards and offer accommodations at every location. Learn more ›
Community
We reinvest in the communities we serve through small business lending, financial literacy programs, and local charitable partnerships.
Innovation
We build technology that solves real problems — spending analytics, instant transfers, and bill pay that actually works — without sacrificing security or simplicity.
Service
Real people answer our phones 24/7. Every customer — whether they bank online only or visit branches weekly — deserves responsive, knowledgeable support.
By the numbers
Our history
| Year | Milestone |
|---|---|
| 1952 | Rogers Credit Union founded in Hamilton, Ontario |
| 1952 | Expanded to 25 branches across the Northeast |
| 1988 | Introduced ATM network; reached 100 branches |
| 1999 | Launched first online banking platform |
| 2008 | Remained well-capitalized through financial crisis; continued lending to small businesses |
| 2016 | Redesigned Online Banking with mobile-first experience |
| 2022 | Launched spending analytics, bill pay redesign, and Goal Savings |
| 2026 | Serving 2.1M customers across 28 states |
Leadership
Rogers Credit Union is led by a team of experienced bankers and technologists committed to responsible growth and customer-first decision making.
Margaret Chen
30 years in banking. Previously led digital transformation at two Fortune 500 financial institutions.
James Whitfield
Oversees $48B in assets. Former partner at a leading accounting firm specializing in financial services.
Priya Sharma
Built Rogers Credit Union's online platform. Advocate for security-first engineering and accessible design.
In the community
Banking is about more than balances and transactions. Rogers Credit Union invests in the communities where our customers live and work.
- $12M annually in small business loans to underserved communities
- Free financial literacy workshops in 200+ schools each year
- Employee volunteer program — 40,000+ hours donated annually
- Partnerships with Habitat for Humanity, United Way, and local food banks
- Green branch initiative — 60% of locations powered by renewable energy